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454: Fyxer: From Executive Assistant Agency to $18M ARR AI SaaS - with Richard Hollingsworth

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Manage episode 508377886 series 1710188
Content provided by Omer Khan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Omer Khan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Richard Hollingsworth bootstrapped an executive assistant agency to $5M ARR, then pivoted to AI and grew from $1M to $18M ARR in just 8 months. Today, Fyxer serves thousands of professionals with their AI email assistant, and Richard's team has grown from 4 to 40 employees while raising over $40M.

Richard and his brother Archie started with data from their EA agency, waited for the right technology moment with GPT-3, then moved to San Francisco to scale. Their focus on professional services over tech companies, combined with a land-and-expand strategy, helped them close a $1.2M deal in 7 days and build a thriving AI SaaS business.

You'll learn:

  • How to turn an agency into an AI SaaS company using existing customer data and insights
  • Why targeting professional services instead of tech companies unlocked massive growth opportunities
  • How a land-and-expand sales motion helped convert single users into a 5,000-seat enterprise deal worth $1.2M
  • What mistakes nearly destroyed their customer success during hypergrowth and how they recovered
  • How to maintain culture and intensity while scaling from 4 to 40 employees in under a year

Full show notes → saasclub.io/454

This episode is brought to you by:

💖 GearheartBook a free strategy session + get 20% off select services

Get weekly SaaS lessons and new founder stories → saasclub.io/email

  continue reading

546 episodes

Artwork
iconShare
 
Manage episode 508377886 series 1710188
Content provided by Omer Khan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Omer Khan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Richard Hollingsworth bootstrapped an executive assistant agency to $5M ARR, then pivoted to AI and grew from $1M to $18M ARR in just 8 months. Today, Fyxer serves thousands of professionals with their AI email assistant, and Richard's team has grown from 4 to 40 employees while raising over $40M.

Richard and his brother Archie started with data from their EA agency, waited for the right technology moment with GPT-3, then moved to San Francisco to scale. Their focus on professional services over tech companies, combined with a land-and-expand strategy, helped them close a $1.2M deal in 7 days and build a thriving AI SaaS business.

You'll learn:

  • How to turn an agency into an AI SaaS company using existing customer data and insights
  • Why targeting professional services instead of tech companies unlocked massive growth opportunities
  • How a land-and-expand sales motion helped convert single users into a 5,000-seat enterprise deal worth $1.2M
  • What mistakes nearly destroyed their customer success during hypergrowth and how they recovered
  • How to maintain culture and intensity while scaling from 4 to 40 employees in under a year

Full show notes → saasclub.io/454

This episode is brought to you by:

💖 GearheartBook a free strategy session + get 20% off select services

Get weekly SaaS lessons and new founder stories → saasclub.io/email

  continue reading

546 episodes

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