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This episode is called Back to the Future and for good reason! Every now and then since the 1960’s, the vision for care has been cast and it’s a bit like a broken record. The story is always the same: people with different abilities want what we all want—a good life.
When we talk about what a good life looks like, we’ve got to admit that technology is absolutely integral to our lives. Especially since the pandemic, we rely more on technology than ever:
Other industries give us tremendous examples that help us imagine what technology makes possible and how to improve the delivery of goods and services.
But in the human service industry specifically, we have somehow let the delivery of care get in the way of leveraging technology. GoodLife’s stance is clear: those served should not have to choose between being served virtually or being served in person. You and I don’t ever have to make that choice. Our lives are integrated with technology and our human connections are improved and streamlined by technology. Withholding this from the lives of people with different abilities will only impede our ability to make the vision of CMS’s final setting rules a reality.