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Ep. 102 - Preparing for the Future of Professional Services w/ Fortuné Alexander and Bo DiMuccio
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The professional services industry is evolving at record speed — is your firm ready to keep pace? In this special episode, we bring you the recording of an expert-led discussion with Bo DiMuccio, VP of Professional Services Research at TSIA, and Fortuné Alexander, VP of Product Marketing at Kantata. Together, they share forward-looking insights and practical guidance on what firms must do today to thrive in tomorrow’s market.
In this episode, you’ll learn how to:
- Build a winning transformation strategy
- Integrate AI into your operations
- Adapt to emerging business models
- Navigate an evolving technology landscape
- Drive customer success in a new era
To learn more download a copy of the whitepaper they discussed, 3 Ways Inaction Is Holding Your Professional Services Business Back, that breaks down the real cost of standing still across three critical areas:
- Reactive resourcing
- Inconsistent service delivery
- Inaccurate or untimely performance data
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