Go offline with the Player FM app!
The Coldplay Concert Scandal That Took Down a CEO
Manage episode 496015031 series 2861141
Seventy thousand five hundred twenty-one.
That’s how many news stories included Andy Byron’s name after one juicy Jumbotron moment at a Coldplay concert. In this episode of The PR Breakdown, dissecting how a viral moment spiraled into a corporate PR disaster that exposed a CEO, an HR chief, and a total breakdown in communication control.
What made this story explode? Not just the video, but the silence that followed a hoax.
Molly breaks down the viral ingredients:
- A real-life HR entanglement caught on camera
- Fake apologies and fake wife statements
- A tech company scrambling to fact-check a fake statement
- And a resignation that came too late to stop the damage
It’s a live case study in digital PR failure, and a warning for anyone who thinks “it will pass" is a good crisis response strategy in 2025.
Mentioned in the episode:
- "Astronomer finally releases a statement." - @MollyBMcPherson, TikTok, July 17, 2025
- "When national television outlets ask for comment before the Novocaine wears off." - @MollyBMcPherson, TikTok, July 16, 2025
- "TikTok-famous PR strategist accurately predicts outcome of Coldplay CEO fiasco." - @MollyBMcPherson, TikTok, July 16, 2025
- TikTok-famous PR strategist accurately predicts outcome of Coldplay CEO fiasco - Fox News, July 19, 2025
- "Tell-tale signs for spotting a fake press or media statement. PR lessons from the fake "Andy Byron" and "Megyn Byron" statements." - @MollyBMcPherson, TikTok, July 22, 2025
Want More Behind the Breakdown?
Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.
Follow Molly → @MollyMcPherson
Subscribe to PR Breakdown on Substack → prbreakdown.media
Click here to subscribe to Molly's live events.
Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting.
This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself.
Follow & Connect with Molly:
Chapters
1. Andy Byron's Viral Coldplay Moment (00:00:00)
2. Crisis Management and Delayed Response (00:03:31)
3. Inside Connections and Hair Salon Revelations (00:06:22)
4. Fake Statements and Corporate Missteps (00:09:04)
5. Lessons from a Real-Time PR Disaster (00:12:50)
6. The Reaction Cycle and Closing Thoughts (00:16:09)
337 episodes
Manage episode 496015031 series 2861141
Seventy thousand five hundred twenty-one.
That’s how many news stories included Andy Byron’s name after one juicy Jumbotron moment at a Coldplay concert. In this episode of The PR Breakdown, dissecting how a viral moment spiraled into a corporate PR disaster that exposed a CEO, an HR chief, and a total breakdown in communication control.
What made this story explode? Not just the video, but the silence that followed a hoax.
Molly breaks down the viral ingredients:
- A real-life HR entanglement caught on camera
- Fake apologies and fake wife statements
- A tech company scrambling to fact-check a fake statement
- And a resignation that came too late to stop the damage
It’s a live case study in digital PR failure, and a warning for anyone who thinks “it will pass" is a good crisis response strategy in 2025.
Mentioned in the episode:
- "Astronomer finally releases a statement." - @MollyBMcPherson, TikTok, July 17, 2025
- "When national television outlets ask for comment before the Novocaine wears off." - @MollyBMcPherson, TikTok, July 16, 2025
- "TikTok-famous PR strategist accurately predicts outcome of Coldplay CEO fiasco." - @MollyBMcPherson, TikTok, July 16, 2025
- TikTok-famous PR strategist accurately predicts outcome of Coldplay CEO fiasco - Fox News, July 19, 2025
- "Tell-tale signs for spotting a fake press or media statement. PR lessons from the fake "Andy Byron" and "Megyn Byron" statements." - @MollyBMcPherson, TikTok, July 22, 2025
Want More Behind the Breakdown?
Follow The PR Breakdown with Molly McPherson on Substack for early access to podcast episodes, exclusive member chats, weekly lives, and monthly workshops that go deeper than the mic. It's the insider’s hub for communicators who want strategy with spine—and a little side-eye where it counts.
Follow Molly → @MollyMcPherson
Subscribe to PR Breakdown on Substack → prbreakdown.media
Click here to subscribe to Molly's live events.
Need a Keynote Speaker? Drawing from real-world PR battles, Molly delivers the same engaging stories and hard-won crisis insights from the podcast to your live audience. Click here to book Molly for your next meeting.
This podcast is supported by Muck Rack, the PR management platform I use to monitor media coverage, track journalist activity, and inform high-stakes strategy with real-time data. Click here to try Muck Rack for yourself.
Follow & Connect with Molly:
Chapters
1. Andy Byron's Viral Coldplay Moment (00:00:00)
2. Crisis Management and Delayed Response (00:03:31)
3. Inside Connections and Hair Salon Revelations (00:06:22)
4. Fake Statements and Corporate Missteps (00:09:04)
5. Lessons from a Real-Time PR Disaster (00:12:50)
6. The Reaction Cycle and Closing Thoughts (00:16:09)
337 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.