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Lessons from Other Trades: What Pool Pros Can Learn

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Manage episode 520438227 series 2286680
Content provided by David Van Brunt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Van Brunt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What if the fastest way to grow your pool service isn’t a new ad, but a missed call you never return? We walk through the simple, repeatable habits top plumbers, HVAC techs, and landscapers use to win business—and show exactly how to apply them to pool care. The playbook is straightforward: answer quickly, look professional, write clear bids, and respect the clock. Do these well and you’ll close more estimates, earn better clients, and build a referral engine that compounds.
We start with responsiveness because it’s the real gatekeeper. When a homeowner is shopping, they call until a human picks up. A quick reply—by phone or text—keeps the lead alive and signals reliability from day one. We share low-friction systems to capture calls during business hours, including using a spouse, assistant, or simple auto-texts to acknowledge inquiries. Then we dig into presentation: clean, branded trucks, tidy uniforms, and name tags that build instant trust at the curb. Image isn’t vanity; it’s proof of care.
If you’re ready to turn small habits into a big advantage, this conversation gives you the framework and the tools to start today. Subscribe, share this with a fellow pool pro, and leave a review to tell us which habit you’ll upgrade first.

• learning from plumbers, HVAC, and landscapers
• answering calls and texts within minutes
• using a spouse or assistant to capture leads
• presenting clean trucks, uniforms, and name tags
• sending typed, detailed bids and invoices
• using a one‑page service agreement for clarity
• scheduling realistic windows and arriving on time
• building trust that supports higher pricing
• compounding small habits into market advantage
Join the pool guy coaching program. Get expert advice, business tips, exclusive content, and get direct support from me. Learn more at swimmingpoollearning.com
You can find more podcasts at swimmingpoollearning.com; click the podcast icon for over 1800 episodes
Learn more about the coaching program at poolguycoaching.com

Send us a text

Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits

  continue reading

Chapters

1. Learning From Other Trades (00:00:00)

2. Coaching Program Invitation (00:02:18)

3. Responsiveness As A Growth Engine (00:02:37)

4. Instant Gratification And Call Capture (00:05:53)

5. Spouses As Live Dispatch (00:07:06)

6. Business Hours And Lead Capture (00:07:30)

7. Image, Trucks, And Uniforms (00:08:18)

8. The Hayward Hiring Story (00:11:26)

9. Clean Paperwork And Pro Bids (00:13:35)

10. Service Agreements And Templates (00:15:32)

11. Punctuality And Respect For Time (00:17:38)

12. Find More Episodes And Coaching (00:18:07)

1818 episodes

Artwork
iconShare
 
Manage episode 520438227 series 2286680
Content provided by David Van Brunt. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Van Brunt or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

What if the fastest way to grow your pool service isn’t a new ad, but a missed call you never return? We walk through the simple, repeatable habits top plumbers, HVAC techs, and landscapers use to win business—and show exactly how to apply them to pool care. The playbook is straightforward: answer quickly, look professional, write clear bids, and respect the clock. Do these well and you’ll close more estimates, earn better clients, and build a referral engine that compounds.
We start with responsiveness because it’s the real gatekeeper. When a homeowner is shopping, they call until a human picks up. A quick reply—by phone or text—keeps the lead alive and signals reliability from day one. We share low-friction systems to capture calls during business hours, including using a spouse, assistant, or simple auto-texts to acknowledge inquiries. Then we dig into presentation: clean, branded trucks, tidy uniforms, and name tags that build instant trust at the curb. Image isn’t vanity; it’s proof of care.
If you’re ready to turn small habits into a big advantage, this conversation gives you the framework and the tools to start today. Subscribe, share this with a fellow pool pro, and leave a review to tell us which habit you’ll upgrade first.

• learning from plumbers, HVAC, and landscapers
• answering calls and texts within minutes
• using a spouse or assistant to capture leads
• presenting clean trucks, uniforms, and name tags
• sending typed, detailed bids and invoices
• using a one‑page service agreement for clarity
• scheduling realistic windows and arriving on time
• building trust that supports higher pricing
• compounding small habits into market advantage
Join the pool guy coaching program. Get expert advice, business tips, exclusive content, and get direct support from me. Learn more at swimmingpoollearning.com
You can find more podcasts at swimmingpoollearning.com; click the podcast icon for over 1800 episodes
Learn more about the coaching program at poolguycoaching.com

Send us a text

Support the Pool Guy Podcast Show Sponsors!
HASA
https://bit.ly/HASA
The Bottom Feeder. Save $100 with Code: DVB100
https://store.thebottomfeeder.com/

Try Skimmer FREE for 30 days:
https://getskimmer.com/poolguy

Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching: https://bit.ly/40wFE6y

Support the show

Thanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:
Visit my Website: https://www.swimmingpoollearning.com
Watch on YouTube: https://www.youtube.com/@SPL
Podcast Site: https://the-pool-guy-podcast-show.onpodium.com/

UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBA

Pool Guy Coaching Group

Join an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business.

Premium is $64 per month per member (additional $40 for employees and ICs)

$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoaching

Limits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits

[ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]

$50,000 in HazMat Coverage - clean up on-site or over-the-road

Acid Wash Coverage - Full Limits

  continue reading

Chapters

1. Learning From Other Trades (00:00:00)

2. Coaching Program Invitation (00:02:18)

3. Responsiveness As A Growth Engine (00:02:37)

4. Instant Gratification And Call Capture (00:05:53)

5. Spouses As Live Dispatch (00:07:06)

6. Business Hours And Lead Capture (00:07:30)

7. Image, Trucks, And Uniforms (00:08:18)

8. The Hayward Hiring Story (00:11:26)

9. Clean Paperwork And Pro Bids (00:13:35)

10. Service Agreements And Templates (00:15:32)

11. Punctuality And Respect For Time (00:17:38)

12. Find More Episodes And Coaching (00:18:07)

1818 episodes

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