In this episode, Frank covers the essential payment processing terms high-risk merchants need to understand to avoid hidden fees, bad pricing models, and costly mistakes. From interchange rates to chargebacks, PCI compliance to flat-rate pricing, Frank simplifies the jargon so you can make smarter decisions, reduce your costs, and protect your business.

In this episode, these questions and topics will be covered:

• 01:30 – What a merchant account and payment gateway actually are, and why understanding the difference matters for smooth payment processing.
• 04:00 – How fees like interchange, discount rates, and reserves work, and how to avoid getting overcharged.
• 07:17– What chargebacks really mean, how to calculate your chargeback ratio, and why banks take it so seriously.
• 11:45– How PCI compliance and fraud monitoring protect your business—and the preventable fees they help you avoid.
• 13:57 – The truth about flat rate, interchange-plus, and tiered pricing—and how to choose the right model for your business.

Understanding your payment processing terms isn't just good business, it's essential. If you need help decoding your fees, ensuring PCI compliance, or negotiating better terms, Frank and his team are here to help. If you learnt something from this episode, don’t forget to subscribe, rate, and review—this will help more business owners stop overpaying and start thriving.

Have a question about something in the episode? Send your questions to [email protected] and check out our FAQ page https://paydiverse.com/faq
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