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High-Risk Merchant Accounts: Avoid Holds & Terminations in 2025

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Manage episode 472584680 series 3615028
Content provided by Frank Sena. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Frank Sena or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Frank covers how high-risk merchants can avoid account freezes, terminations, and funding holds. He explains what triggers risk teams—like chargebacks, sudden volume spikes, or unapproved business changes—and shares how to stay in good standing with your processor through proactive communication, proper documentation, and smart redundancy with multiple merchant accounts.
In this episode, these questions and topics will be covered:
• 01:30 – Why do banks and ISOs have risk teams, and what role do they play in merchant processing?
• 06:11– Common red flags that can get your account frozen: chargebacks, disputes, transaction spikes, and changes in your business model.
• 09:36 – What happens when your funds are held, and how to respond effectively.
• 10:48 – The importance of monitoring chargebacks.
• 11:32 - Why you should always have more than one payment processor to protect your business.
Navigating merchant payments doesn’t have to be a mystery. By understanding how risk teams operate and proactively managing your transactions, you can avoid unnecessary disruptions to your business. If you found this episode helpful, don’t forget to subscribe and share it with a fellow business owner!

Have a question about something in the episode? Send your questions to [email protected] and check out our FAQ page https://paydiverse.com/faq
Connect with PayDiverse:
Instagram: https://www.instagram.com/paydiverse
Website: http://www.paydiverse.com
LinkedIn: https://www.linkedin.com/in/franksena

  continue reading

16 episodes

Artwork
iconShare
 
Manage episode 472584680 series 3615028
Content provided by Frank Sena. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Frank Sena or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Frank covers how high-risk merchants can avoid account freezes, terminations, and funding holds. He explains what triggers risk teams—like chargebacks, sudden volume spikes, or unapproved business changes—and shares how to stay in good standing with your processor through proactive communication, proper documentation, and smart redundancy with multiple merchant accounts.
In this episode, these questions and topics will be covered:
• 01:30 – Why do banks and ISOs have risk teams, and what role do they play in merchant processing?
• 06:11– Common red flags that can get your account frozen: chargebacks, disputes, transaction spikes, and changes in your business model.
• 09:36 – What happens when your funds are held, and how to respond effectively.
• 10:48 – The importance of monitoring chargebacks.
• 11:32 - Why you should always have more than one payment processor to protect your business.
Navigating merchant payments doesn’t have to be a mystery. By understanding how risk teams operate and proactively managing your transactions, you can avoid unnecessary disruptions to your business. If you found this episode helpful, don’t forget to subscribe and share it with a fellow business owner!

Have a question about something in the episode? Send your questions to [email protected] and check out our FAQ page https://paydiverse.com/faq
Connect with PayDiverse:
Instagram: https://www.instagram.com/paydiverse
Website: http://www.paydiverse.com
LinkedIn: https://www.linkedin.com/in/franksena

  continue reading

16 episodes

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