In this episode of The Only Constant, Lasse Rindom speaks with Jason Stanley from ServiceNow - AI expert, sociologist, and someone who actually reads the footnotes. Together, they unravel the real frontiers of AI in enterprise - not in the labs, but in the messy middle where governance, workflows, and risk collide.

Topics covered include:

• Why large-scale organisations need more than just great models - they need infrastructure
• How agents force a rethink of steerability, auditability, and control in AI systems
• The exploding attack surface of GenAI and why prompt injection should be on everyone's mind
• What “neuro-symbolic” means and why it matters
• Whether augmentation is just displacement in disguise - and what history tells us about it

A discussion into the deep. Into workflows. Into sociology. Into the uncomfortable. Exploring, as usual.

Do you want to know more about Jason Stanley?

Jason Stanley is Head of AI Research Deployment at ServiceNow, leading a team de-risking and finding product value in AI research. Previously he led the company's applied research team working on AI trust and governance.

In the past, he has led research and product teams in technology companies, was an invited expert on AI issues for OECD, served on the Partnership on AI's Expert Group on Human-AI Collaboration and worked on labor market policy for the Government of Canada.

He holds a Ph.D. in Sociology from New York University and social science degrees from Oxford University and Williams College.