Dealing with Difficult People

The Nonprofit Exchange: Leadership Tools & Strategies

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15d ago 25:49

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In this episode of The Nonprofit Exchange, I had the pleasure of speaking with Brenda Necht-Vatal, a seasoned HR professional turned human results expert. We delved into the challenging topic of dealing with difficult people in various environments, particularly within nonprofits. Brenda shared her extensive experience of over 30 years in navigating interpersonal dynamics, emphasizing the importance of self-leadership and emotional intelligence.

We explored the spectrum of difficult behaviors, from mild misalignment with organizational values to more severe issues like passive-aggressiveness and sabotage. Brenda highlighted how leaders can inadvertently contribute to these problems by failing to uphold core values or by not addressing conflicts effectively. We discussed the difference between productive and destructive conflict, and how leaders often avoid confrontation due to their focus on higher-level objectives or personal hesitations.

Brenda also emphasized the significance of emotional intelligence in leadership, explaining how self-awareness can help leaders manage their reactions and foster healthier workplace relationships. We touched on the myths surrounding nonprofit leadership, particularly the reluctance to address underperforming volunteers, and how this can lead to misunderstandings and resentment among team members.

To wrap up, Brenda introduced her 30-day trust challenge, a resource designed to help leaders build trust and improve their leadership skills through actionable steps. She left us with a powerful reminder that to progress as leaders, we must lead with gratitude and let go of justified resentments.

This conversation was rich with insights and practical advice for anyone looking to enhance their leadership capabilities and navigate the complexities of working with difficult individuals.

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#MBA #Non-Profit #Religion #Business #SynerVision Leadership Foundation #Hugh Ballou