Anthony Laban is joined by industry software leaders Ben Fisher (Beu App) and Jason Downes (Vagaro) to talk the business and tech of booking systems. They reveal why online booking is now the single most powerful tool for your shop, moving far beyond time-saving to manage chaos and legitimise the self-employed model through transparent commission splits.
The core message: leveraging client data and new AI tools is the only way to master client retention and increase revenue through non-offensive upselling and avoiding that awkward conversation at the chair…
Chapters:
00:00:00 — Intro Trailer
00:03:36 — The Death of the Walk-In: Professionalizing Your Barbershop
00:06:53 — Eliminating Hidden Employment: Automated Commission & Tax
00:10:14 — The AI Business Coach: Using Data to Drive Profit
00:14:13 — The Price Problem: Why Barbers Are Frightened to Charge Their Worth
00:15:05 — Upselling Without Being Awkward: Add-Ons and Product Prompts
00:27:04 — The Shift: Why No One Uses Cash Anymore
00:27:55 — The Data Dilemma: Protecting Client Lists & Ownership
00:30:27 — The Beauty of Technology: Transparency and Clean Accounts
00:33:12 — The End of the Phone Call: Clients Book Online After Hours
00:37:05 — Why the Queue is a Bad Experience: The Cost of Waiting
00:40:02 — The Future is AI: Solving Shyness with Automated Consultations
Check out Beu & Vagaro:
Beu App: https://www.instagram.com/beuapp
Vagaro: https://www.instagram.com/vagaropro
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Credits:
Filmed & Edited by HAMLIN STUDIOS: https://www.instagram.com/hamlinstudios/?hl=en-gb
THE NOBLE BARBER PODCAST
Hosted by industry professional and award-winning barber Anthony Laban. Joined weekly by industry professionals to talk about barbering, becoming and maintaining a barber shop, hiring, employment, money and cutting through the crap of the industry.