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How Shortwave Wants To Reinvent Email With AI
Manage episode 492437632 series 2574278
Content provided by The New Stack Podcast and The New Stack. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The New Stack Podcast and The New Stack or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The New Stack Agents, Andrew Lee, co-founder of Shortwave and Firebase, discusses the evolution of his Gmail-centric email client into an AI-first platform. Initially launched in 2020 with traditional improvements like better threading and search, Shortwave pivoted to agentic AI after the rise of large language models (LLMs). Early features like summarization and translation garnered hype but lacked deep utility.
However, as models improved in 2023—especially Anthropic’s Claude Sonnet 3.5—Shortwave leaned heavily into tool-calling agents that could execute complex, multi-step tasks autonomously. Lee notes Anthropic’s lead in this area, especially in chaining tools intelligently, unlike earlier models from OpenAI. Still, challenges remain with managing large numbers of tools without breaking model reasoning.
Looking ahead, Lee envisions AI that can take proactive actions—like responding to emails—and dynamically generate interfaces tailored to tasks in real-time. This shift could fundamentally reshape how productivity apps work, with Shortwave aiming to be at the forefront of that transformation.
Learn more from The New Stack about the latest insights of the power AI at scale:
Why Streaming Is the Power Grid for AI-Native Data Platforms
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Join our community of newsletter subscribers to stay on top of the news and at the top of your game.
302 episodes
Share
Manage episode 492437632 series 2574278
Content provided by The New Stack Podcast and The New Stack. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The New Stack Podcast and The New Stack or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The New Stack Agents, Andrew Lee, co-founder of Shortwave and Firebase, discusses the evolution of his Gmail-centric email client into an AI-first platform. Initially launched in 2020 with traditional improvements like better threading and search, Shortwave pivoted to agentic AI after the rise of large language models (LLMs). Early features like summarization and translation garnered hype but lacked deep utility.
However, as models improved in 2023—especially Anthropic’s Claude Sonnet 3.5—Shortwave leaned heavily into tool-calling agents that could execute complex, multi-step tasks autonomously. Lee notes Anthropic’s lead in this area, especially in chaining tools intelligently, unlike earlier models from OpenAI. Still, challenges remain with managing large numbers of tools without breaking model reasoning.
Looking ahead, Lee envisions AI that can take proactive actions—like responding to emails—and dynamically generate interfaces tailored to tasks in real-time. This shift could fundamentally reshape how productivity apps work, with Shortwave aiming to be at the forefront of that transformation.
Learn more from The New Stack about the latest insights of the power AI at scale:
Why Streaming Is the Power Grid for AI-Native Data Platforms
Companies Must Embrace BeSpoke AI Designed for IT Workflows
Join our community of newsletter subscribers to stay on top of the news and at the top of your game.
302 episodes
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On The Bike Shed, hosts Joël Quenneville and Stephanie Minn discuss development experiences and challenges at thoughtbot with Ruby, Rails, JavaScript, and whatever else is drawing their attention, admiration, or ire this week.
…
continue reading
Welcome to the Security Weekly Podcast Network, your all-in-one source for the latest in cybersecurity! This feed features a diverse lineup of shows, including Application Security Weekly, Business Security Weekly, Paul's Security Weekly, Enterprise Security Weekly, and Security Weekly News. Whether you're a cybersecurity professional, business leader, or tech enthusiast, we cover all angles of the cybersecurity landscape. Tune in for in-depth panel discussions, expert guest interviews, and ...
…
continue reading
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1
Defensive Security Podcast - Malware, Hacking, Cyber Security & Infosec
Jerry Bell and Andrew Kalat
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Defensive Security is a weekly information security podcast which reviews recent high profile cyber security breaches, data breaches, malware infections and intrusions to identify lessons that we can learn and apply to the organizations we protect.
…
continue reading
This is the audio podcast version of Troy Hunt's weekly update video published here: https://www.troyhunt.com/tag/weekly-update/
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continue reading
Software's best weekly news brief, deep technical interviews & talk show.
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Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
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continue reading
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continue reading
When it comes to technology, you may have questions. So do we. Every other week, we demystify the tech industry, one answer at a time. Join us as we bring together a chorus of perspectives from within Red Hat to break down the big, emerging ideas that matter both today and beyond. Compiler is hosted by Angela Andrews and Brent Simoneaux. Learn more about our show at redhat.com/en/compiler-podcast
…
continue reading
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