Go offline with the Player FM app!
EMPOWER - Patient Communication: Building Trust and a Continuity of Care
Manage episode 500237035 series 2872849
In this third EMPOWER podcast, Paul Hammond, OD, FAAO, and Jessica O. Yu, OD, FAAO, FSLS, dive into the art of patient communication with Jacob Lang, OD, FAAO. From treatment options and managing costs to fostering relationships across decades of care, they outline how clarity and compassion can translate into loyalty, retention, and better outcomes.
110 episodes
Manage episode 500237035 series 2872849
In this third EMPOWER podcast, Paul Hammond, OD, FAAO, and Jessica O. Yu, OD, FAAO, FSLS, dive into the art of patient communication with Jacob Lang, OD, FAAO. From treatment options and managing costs to fostering relationships across decades of care, they outline how clarity and compassion can translate into loyalty, retention, and better outcomes.
110 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.