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What happens when well-intentioned DEI efforts actually create more division? Jenny Chen, CEO of Catalais Consulting, challenges us to rethink how we approach inclusion by focusing on respect rather than labels.
Drawing from her powerful experience as both a finance industry leader and a mother watching her daughter face exclusion, Jenny illuminates the systemic issues that keep organizations from truly valuing diversity. Her approach isn't about implementing more DEI programs—it's about "un-DEI-ing" organizations by addressing the root causes of exclusion.
"At the core of all these 'isms'—racism, sexism, ageism—is the question: are people respected? Do they feel seen, heard, and valued?" Jenny explains how looking at diversity challenges through this lens transforms them from identity issues into talent management infrastructure problems. When we stop seeing diversity as a checkbox and start seeing individuals for their potential, we create environments where everyone can thrive.
The conversation explores compelling examples like "The Taylor Swift Effect," where NFL gained $2 billion from new Swiftie viewers despite some fans' resistance. This zero-sum mentality—believing that including others somehow diminishes one's own position—underlies much resistance to inclusion efforts.
Jenny's refreshing perspective reminds us that true inclusion isn't complicated: it starts with seeing people as individuals worthy of respect and opportunity. By integrating inclusive practices into core business operations rather than treating them as separate initiatives, organizations can build cultures where innovation and growth flourish naturally.
Ready to spark meaningful change in your organization? Connect with Jenny at catalais.com or through her podcast "Tune Up your Warrior."

https://catalais.com/tune-up-your-warrior-podcast/