Go offline with the Player FM app!
Episode 19: Systems for Running a Successful Membership: #7 Customer Service & Success
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 27, 2024 05:09 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 229712521 series 2492332
This is the seventh episode in a series on how to create systems and automations that will help your membership site more efficiently and effectively. We've broken everything it takes to run your site into 8 categories and episode 19 will teach you how to create effective systems for customer service & success.
System 1: Lead generation
System 2: lead nurturing
System 3: onboarding
System 4: engagement tracking
System 5: content creation
System 6: community management
System 7: Customer service & Success
System 8: General Management: KPI tracking, tech stack, finances, and management of staff
Creating a culture of honest feedback will help you curate the best member experience possible on your site. Listen as we break down how to create that culture and systematize and automate the majority of your customer service & success. Happy listening!
Resources:
The Membership Guys article: 5 Things to consider when adding gamification to your membership site.
27 episodes
Fetch error
Hmmm there seems to be a problem fetching this series right now. Last successful fetch was on February 27, 2024 05:09 ()
What now? This series will be checked again in the next day. If you believe it should be working, please verify the publisher's feed link below is valid and includes actual episode links. You can contact support to request the feed be immediately fetched.
Manage episode 229712521 series 2492332
This is the seventh episode in a series on how to create systems and automations that will help your membership site more efficiently and effectively. We've broken everything it takes to run your site into 8 categories and episode 19 will teach you how to create effective systems for customer service & success.
System 1: Lead generation
System 2: lead nurturing
System 3: onboarding
System 4: engagement tracking
System 5: content creation
System 6: community management
System 7: Customer service & Success
System 8: General Management: KPI tracking, tech stack, finances, and management of staff
Creating a culture of honest feedback will help you curate the best member experience possible on your site. Listen as we break down how to create that culture and systematize and automate the majority of your customer service & success. Happy listening!
Resources:
The Membership Guys article: 5 Things to consider when adding gamification to your membership site.
27 episodes
All episodes
×Welcome to Player FM!
Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.