In the inaugural episode of the Loan Officer Experience podcast, the host welcomes Jonathon Haddad, Chairman and CEO of AIME (Association of Independent Mortgage Experts). Jonathon shares his remarkable journey from being a bartender at Buffalo Wild Wings to becoming a significant figure in the mortgage industry. He discusses the challenges he faced, the misconceptions about mortgage brokers, and the importance of adapting to new technologies like AI. Jonathon emphasizes the need for loan officers to avoid assumptions, understand their KPIs, and continually adapt to thrive in today's competitive market. The conversation also touches upon personal insights into Jonathon's heritage and his efforts to uncover his family's history using advanced DNA and AI technologies.