In this episode of the Loan Officer Experience, host Kenneth “KT” Travis sits down with Chris Mozilo, Senior Vice President of TPO Production at Kind Lending. They discuss Chris’s journey in the mortgage industry, the importance of company culture, the differences between retail and broker channels, and how to thrive in today’s challenging market. Chris shares actionable advice for loan officers, insights on non-QM products, and how Kind Lending empowers originators with technology and support. Whether you’re a seasoned originator or considering a move from retail to broker, this episode is packed with honest insights and practical tips.