🎙️ Inside the Build: Surveys, Programs, and Putting Students First

In this episode of The Liminal, Jess DuBridge sits down with Austin Adair from Tassel’s product team to go behind the scenes of two new tools designed to improve graduation: post-ceremony surveys and digital programs.

They walk through how these features went from pilot to product, what early feedback revealed, and how schools like FGCU and UMGC are already using them to deliver more modern, inclusive ceremonies. If you’ve ever wondered what it takes to build with students—and school staff—in mind, this one’s for you.

📝 Topics Discussed:

* What grads really think—how surveys shape smarter ceremonies

* Why digital programs are replacing costly, wasteful printouts

* The balance between tradition and tech

* Feedback from early adopters: FGCU, UMGC, and more

* How Tassel designed both features with accessibility and admin ease in mind

* What’s next: AI summaries, guest feedback, and more self-serve tools

📌 Episode Highlights:

[03:45] Post-ceremony surveys: Closing the loop with grads[06:30] What students loved—and how schools acted on it[08:50] Designing surveys for admins: Setup, sharing, and decision-making[10:40] Digital programs: From outdated printouts to searchable, screen-reader-friendly tools[13:15] Guest access, name search, and eco benefits[15:30] “We’ll never not use Tassel for this”: Feedback from early adopters[17:00] Looking ahead: What’s next for these two features in the Expert package

Have feedback or ideas for future features?We’d love to hear from you. Head to tassel.com/roadmap or let your CSM know what you’d like to see next. Your input helps shape what we build—and how we build it.

✨ Give grads their perfect moment → tassel.com