Episode Summary

In this eye-opening episode of Trust Issues, host Ruma Mazumdar sits down with Jesse Frye, an executive coach and AI expert, to explore the rapidly evolving intersection of AI and legal services. Together, they unpack the rise of agentic AI, what it means for lawyers, and how legal professionals can leverage automation to increase efficiency—without losing the human touch. From replacing mundane admin tasks to enhancing estate planning workflows, this conversation demystifies what AI can and can’t do for your firm and why fear shouldn’t hold you back from embracing it.

Key Timestamps
00:01 – Welcome to Trust Issues
01:18 – Meet Jesse Frye: From Legal Coaching to AI Integration
03:30 – What Is Agentic AI? How It’s Different From Traditional Automation
06:22 – Using AI to Automate Legal Intake, Scheduling & Matter Creation
09:40 – Will AI Eliminate Legal Jobs? The Truth About Workforce Disruption
13:15 – Why Lawyers Should View AI as an Opportunity, Not a Threat
15:35 – What AI Still Can’t Do: The Role of Attorneys in an AI World
18:30 – Overcoming Fear: How to Encourage Teams to Use AI Tools
21:18 – First Steps: Building Comfort with Everyday Use Cases
24:10 – Where to Start: Identifying Friction Points in Your Law Firm
28:20 – How to Apply AI to Estate Planning and Legal Drafting
31:45 – Why RAG (Retrieval-Augmented Generation) Is a Game-Changer
34:00 – Ethical Use of AI: You’re Still Responsible for What AI Produces
36:18 – Outro: More to Come in Part Two on Estate Planning with AI

About the Show

Trust Issues is a podcast hosted by Ruma Mazumdar, focused on challenging norms in law, leadership, and entrepreneurship. Each episode features bold conversations with experts who are rewriting the rules in their industries—offering practical advice and strategic insights for forward-thinking professionals.