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196: The One Shift That Instantly Improves Every Negotiation | Stan Christensen

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Manage episode 496287213 series 3651066
Content provided by Damon Lembi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Damon Lembi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Negotiation isn’t about squeezing the most out of your opponent—it’s about solving problems and building relationships that last.

In this powerful episode, Damon sits down with Stan Christensen—Stanford Lecturer, former international mediator, and host of the podcast All Things Negotiation. Stan shares riveting stories from negotiating with guerrilla leaders in Colombia and mediating strikes in Chile, offering a fresh perspective: the best negotiators aren’t tactical hardballers, but creative, open-minded problem solvers. Drawing on decades of high-stakes experience and a legendary negotiation framework, Stan reveals why preparation, curiosity, and long-term thinking consistently win out over one-off tactics. Whether you’re dealing with a hostage taker, a procurement team, or your own spouse, this episode brims with real-world strategies and memorable lessons that anyone can use to get better outcomes—in their job, their family, and their life.

In this episode, you’ll learn:

  • Why most people approach negotiation the wrong way—and why it’s time to ditch tactical “win/lose” thinking
  • The must-have negotiation framework from Getting to Yes—and how to actually use it
  • How to prep for a salary or job negotiation using the principles of alternatives and objective criteria
  • What hostage takers, procurement teams, and spouses all have in common (and how to negotiate with each)
  • How culture, emotion, and relationships dramatically change negotiation dynamics—and what to do about it
  • Why the most important negotiation skill is shifting from “tell” to “learn”—and the simple mindset shift that changes everything

Timestamps:

00:00 – Stan’s golden rule: “Negotiate for the 99%, not the 1%”

01:20 – Why tactics can backfire—and negotiation is rarely one-off

02:02 – How Stan became a negotiation expert (from Harvard to hostage mediation)

03:26 – Stories from negotiating with guerrilla leaders in Colombia

04:51 – Why “relationship management” is the real secret to success

05:41 – Can anyone become a great negotiator? Innate skill vs. learned ability

06:52 – Case study: Helping an underdog labor union in Chile

10:59 – Hostage takers: Why listening is the most powerful negotiation tool

12:45 – How to uncover what the other side really wants

14:00 – The 7 elements of the Stanford/Harvard negotiation framework

17:15 – Salary negotiation tips: Preparation, alternatives, and criteria

20:04 – How (not) to frame a “fairness” argument at work

21:14 – When do tactics ever work? The 1% rule and car negotiation

25:43 – What to do when you’ve “burned” someone in a negotiation

27:03 – How culture affects negotiation—stories from Mexico, Indonesia, and Mauritania

32:38 – Not everything’s negotiable: Israel/Palestine case study

34:00 – Negotiation as creative problem solving

41:43 – Dealing with emotions and pausing in heated negotiations

43:07 – Stan’s toughest deals? Family negotiations

46:37 – Mediation story: How finding one point of common ground changed everything

49:38 – The #1 negotiation skill: Check your assumptions, stay curious

52:37 – Stan’s top negotiation movies and book recommendations

53:57 – Stan’s final mindshift: How “shifting to a learning stance” changes negotiation outcomes

About Stan Christensen

Stan Christensen is a globally recognized negotiation expert, mediator, and educator. For over two decades, he has taught the acclaimed business negotiation course at Stanford University, drawing on his real-world experience as a former hostage negotiator, international mediator, and advisor to organizations and governments in 75+ countries. Stan is the host of the All Things Negotiation podcast, where he brings negotiation stories and strategies to leaders around the world.

Resources & Mentions


Podcast Contact Information:

Website: www.learnit.com

Email: [email protected]

Follow us on LinkedIn and Instagram for more updates.

  continue reading

210 episodes

Artwork
iconShare
 
Manage episode 496287213 series 3651066
Content provided by Damon Lembi. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Damon Lembi or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Negotiation isn’t about squeezing the most out of your opponent—it’s about solving problems and building relationships that last.

In this powerful episode, Damon sits down with Stan Christensen—Stanford Lecturer, former international mediator, and host of the podcast All Things Negotiation. Stan shares riveting stories from negotiating with guerrilla leaders in Colombia and mediating strikes in Chile, offering a fresh perspective: the best negotiators aren’t tactical hardballers, but creative, open-minded problem solvers. Drawing on decades of high-stakes experience and a legendary negotiation framework, Stan reveals why preparation, curiosity, and long-term thinking consistently win out over one-off tactics. Whether you’re dealing with a hostage taker, a procurement team, or your own spouse, this episode brims with real-world strategies and memorable lessons that anyone can use to get better outcomes—in their job, their family, and their life.

In this episode, you’ll learn:

  • Why most people approach negotiation the wrong way—and why it’s time to ditch tactical “win/lose” thinking
  • The must-have negotiation framework from Getting to Yes—and how to actually use it
  • How to prep for a salary or job negotiation using the principles of alternatives and objective criteria
  • What hostage takers, procurement teams, and spouses all have in common (and how to negotiate with each)
  • How culture, emotion, and relationships dramatically change negotiation dynamics—and what to do about it
  • Why the most important negotiation skill is shifting from “tell” to “learn”—and the simple mindset shift that changes everything

Timestamps:

00:00 – Stan’s golden rule: “Negotiate for the 99%, not the 1%”

01:20 – Why tactics can backfire—and negotiation is rarely one-off

02:02 – How Stan became a negotiation expert (from Harvard to hostage mediation)

03:26 – Stories from negotiating with guerrilla leaders in Colombia

04:51 – Why “relationship management” is the real secret to success

05:41 – Can anyone become a great negotiator? Innate skill vs. learned ability

06:52 – Case study: Helping an underdog labor union in Chile

10:59 – Hostage takers: Why listening is the most powerful negotiation tool

12:45 – How to uncover what the other side really wants

14:00 – The 7 elements of the Stanford/Harvard negotiation framework

17:15 – Salary negotiation tips: Preparation, alternatives, and criteria

20:04 – How (not) to frame a “fairness” argument at work

21:14 – When do tactics ever work? The 1% rule and car negotiation

25:43 – What to do when you’ve “burned” someone in a negotiation

27:03 – How culture affects negotiation—stories from Mexico, Indonesia, and Mauritania

32:38 – Not everything’s negotiable: Israel/Palestine case study

34:00 – Negotiation as creative problem solving

41:43 – Dealing with emotions and pausing in heated negotiations

43:07 – Stan’s toughest deals? Family negotiations

46:37 – Mediation story: How finding one point of common ground changed everything

49:38 – The #1 negotiation skill: Check your assumptions, stay curious

52:37 – Stan’s top negotiation movies and book recommendations

53:57 – Stan’s final mindshift: How “shifting to a learning stance” changes negotiation outcomes

About Stan Christensen

Stan Christensen is a globally recognized negotiation expert, mediator, and educator. For over two decades, he has taught the acclaimed business negotiation course at Stanford University, drawing on his real-world experience as a former hostage negotiator, international mediator, and advisor to organizations and governments in 75+ countries. Stan is the host of the All Things Negotiation podcast, where he brings negotiation stories and strategies to leaders around the world.

Resources & Mentions


Podcast Contact Information:

Website: www.learnit.com

Email: [email protected]

Follow us on LinkedIn and Instagram for more updates.

  continue reading

210 episodes

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