Marija Skobe-Pilley, the Founder & CEO of Women in Customer Success, started a podcast with the desire to feature remarkable women in customer success and amplify their voices. What began as a passion project grew into a powerful network of over 130 women who became each other's mentors and champions. She didn’t plan it. She didn’t have a secret agenda. She didn’t set out to build a massive network. She just kept having conversations, showing up, and looking for ways to help.

Today, WiCS is a go-to hub, community, and thriving ecosystem for Customer Success professionals, built on the power of peer learning, visibility, and genuine connections. In this Joy of Connecting episode, Marija shares a personal story about how one conversation changed everything and how focusing on giving first has shaped her career journey and life.

We discuss:

• How Podcasts catalyze connection
• How a simple idea turned into a 300-person mentorship program
• Why traditional networking often fails (& advice that actually work)
• Conversation starters that reveal people's true passions
• Ways mentorship can transform careers

If networking has ever felt awkward or transactional, this episode will help you flip the script. And inspire you to approach it the right way. Tune in!

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👉 Find Marija on LinkedIn: https://www.linkedin.com/in/mspilley/overlay/about-this-profile/

👉 Learn more about Women in Customer Success, a go-to platform for connecting, inspiring and showcasing women in the Customer Success industry: https://www.womenincs.co/

👉 And get bi-weekly, actionable tips for building your network and connecting with meaning: https://joyofconnecting.beehiiv.com/subscribe

Links from the episode:

• Wednesday Women - movement on a mission is to increase visibility of executive women leaders you should know, learn from, and be inspired by: https://www.wednesdaywomen.org/
• Women in Customer Success Power Up - the first women-only mentoring program within the Customer Success industry: https://www.womenincs.co/mentoring
• Women in Customer Success Podcast: https://www.womenincs.co/podcast