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The Botched Software Update That Cost $600 Million

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Manage episode 513399656 series 2518362
Content provided by The Wall Street Journal and Spotify Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Wall Street Journal and Spotify Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We’re off today for the holiday, but wanted to share this episode.

Sonos, the high-end speaker company, is still reeling from its disastrous app update over a year ago. WSJ’s Ben Cohen explains how the company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. Jessica Mendoza hosts.

This episode was first published in March 2025.

Further Listening:

The Glitch That Crashed Millions of Computers

The Snowballing Problems at Vail Resorts

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

1616 episodes

Artwork
iconShare
 
Manage episode 513399656 series 2518362
Content provided by The Wall Street Journal and Spotify Studios. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Wall Street Journal and Spotify Studios or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

We’re off today for the holiday, but wanted to share this episode.

Sonos, the high-end speaker company, is still reeling from its disastrous app update over a year ago. WSJ’s Ben Cohen explains how the company lost revenue and approximately $600 million in market capitalization. Then came the layoffs and a CEO exit. Jessica Mendoza hosts.

This episode was first published in March 2025.

Further Listening:

The Glitch That Crashed Millions of Computers

The Snowballing Problems at Vail Resorts

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

1616 episodes

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