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93. Happy XMOs! All about Experience Management Offices (XMO) with Neil Keating from BrightHorse

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Manage episode 349802065 series 2817230
Content provided by HappySignals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HappySignals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, I’m joined by Neil Keating from Bright Horse to talk about Experience Management Office (XMO). So if you have or haven’t heard about them, listen to this episode to learn in 15 minutes the most important things about XMOs.

Key Takeaways

  • What is an XMO?
  • Why do you need one?
  • Who are in it?
  • What do they do?

Links:

---

HappySignals YouTube Channel: https://www.youtube.com/channel/UCZt8YNTGsNBiVCPEPWYr1nA

Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/

Read more about ITXM™ framework here - https://www.happysignals.com/itxm-framework-it-experience-management

Learn more about HappySignals - https://www.happysignals.com/

  continue reading

124 episodes

Artwork
iconShare
 
Manage episode 349802065 series 2817230
Content provided by HappySignals. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by HappySignals or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, I’m joined by Neil Keating from Bright Horse to talk about Experience Management Office (XMO). So if you have or haven’t heard about them, listen to this episode to learn in 15 minutes the most important things about XMOs.

Key Takeaways

  • What is an XMO?
  • Why do you need one?
  • Who are in it?
  • What do they do?

Links:

---

HappySignals YouTube Channel: https://www.youtube.com/channel/UCZt8YNTGsNBiVCPEPWYr1nA

Take the ITXM™ foundation course here - https://itxm.academy/itxm-foundation/

Read more about ITXM™ framework here - https://www.happysignals.com/itxm-framework-it-experience-management

Learn more about HappySignals - https://www.happysignals.com/

  continue reading

124 episodes

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