When families face addiction and mental health crises, knowing where to turn can be life-changing. In this episode of The Hanley Effect, Dr. John Dyben and Dr. Rachel Docekal sit down with Michael Appel and Michael Walsh, two renowned interventionists and leaders from Crisis Case Management (CCM)—for a powerful conversation about the importance of long-term support, family systems, and the real heart of recovery.

With decades of experience between them, Mike and Mike bring a compassionate, no-nonsense approach to guiding families through their darkest moments. They share their personal journeys into recovery, the evolution of intervention from a one-time event to an ongoing relationship, and how true healing involves the entire family—not just the identified patient.

You’ll hear stories of redemption, resilience, and second chances—including a woman who got sober at 89 and a family who sent baby pictures from the delivery room to the interventionist who helped them find hope. From practical advice to deeply moving anecdotes, this episode offers inspiration and insight for anyone touched by addiction.

Key Topics:

• What crisis case management really looks like
• The shift from traditional interventions to long-term family support
• Why recovery is never a one-size-fits-all journey
• The importance of spiritual and emotional self-care for professionals
• Why you should never give up on someone you love

Resources & Links:

• Crisis Case Management: www.crisiscm.com
• Hanley Foundation: www.hanleyfoundation.org

If you or someone you love is struggling with addiction, you’re not alone. Help is available. Call Hanley at 844-502-HOPE (4673).