Today, we talk to Sylvia Baffour. Sylvia is a keynote speaker on emotional intelligence and has worked with leaders in 460 major corporations to help them better connect with their teams and customers. She was voted one of the top 15 female inspirational speakers alongside Mel Robbins and Oprah. Sylvia’s early journey was already unique and inspiring but it was a chance meeting with writer and activist Dr. Maja Anjelou that launched a life-long relationship that shaped her life.We dig into what emotional intelligence is and what leaders need to do better if they really care about the culture they’re building. But probably my favourite takeaway - the power of curiosity. How it’s the secret to making people feel heard and creating a lasting emotional imprint on those around you.Connect with SylviaWebsiteLinkedInInstagramTakeaways

• EI is not a soft skill. It’s a basic human skill.
• Leaders destroy their company culture when they can’t make people feel heard.
• Ask yourself, “Are people craving my presence or craving my absence?”
• Small daily routines can help build emotional intelligence so you can have the impact you want on others.
• When creating, your best friend is curiosity. Judgment is the enemy.
• Public speaking scares a lot of people. But any speaking you do outside the privacy of your own home is public speaking.
• A mentor is someone that believes in you more than you believe in yourself and speaks your name in rooms you’re not in.

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Every other week, join your host Bob Mathers, keynote speaker for conversations designed to push you out of your comfort zone. Each episode delivers boundless insights and ideas that matter by inspiring you to get off autopilot and keep chasing curiosity.