The Death of the Funnel: Why Accountants Need Narrative Ecosystems to Grow
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Funnels are dead. And in this episode of The Growth Minded Accountant, host Lee Reams II and guest Rebekah Barton explain why the old lead-generation playbook no longer works—and what accountants must do instead.
For years, firms were told to rely on funnels: fill the top with ads and PDFs, nurture with email, and push leads down until they buy. But in Fall 2025, that’s not how clients make decisions.
Clients now:
- Google you, check Yelp, scroll LinkedIn, and DM a friend.
- Ask ChatGPT who the best advisor is (and trust the recommendation).
- Get their answers directly from Google’s AI Overviews, often without ever clicking a website.
The result? Funnels don’t just leak—they’re broken.
In their place comes the Narrative Ecosystem: a consistent story told across every touchpoint—your website, Google profile, proposals, onboarding, and even your newsletters. It’s the only way to win in a world where AI is deciding what people see and who they trust.
In this episode, you’ll learn:
- Why traditional funnels no longer match today’s discovery process.
- How Google’s AI-first SERPs and ChatGPT’s dominance are reshaping trust.
- What a Narrative Ecosystem looks like in practice for accountants and advisory firms.
- How AI can amplify your narrative across every client interaction.
- Practical steps to move from funnel-thinking to ecosystem growth.
👉 Funnels are relics. Narrative ecosystems are the future. And with CountingWorks PRO powered by MAX, tax pros and accountants can finally scale smarter and faster—without more headcount or cookie-cutter marketing.
Subscribe to The Growth Minded Accountant wherever you listen to podcasts—and discover how to build a modern, visible, and advisory-first firm in the AI era.
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