Why do airlines suck? In this episode of The Grown-Up Table, host Grant Swartzwelder sits down with airline industry veteran Blair Pomeroy, who brings over 30 years of experience to the table. Together, they unpack the complex reasons behind low customer satisfaction and cramped flights (does shrinking seat size by 50% over the past 30 years contribute to this?). How has deregulation and profit-driven decisions transformed the flying experience? Tune in to discover the surprising truths about the airline industry and what you can expect on your next flight!