In this episode of The Future of BizTech, host JC Granger talks with Matt Doyle, CEO of Array—a platform that's reshaping field operations by turning outdated, manual inspection processes into dynamic, digital workflows. They dive into how Array empowers companies doing inspections and field services to collect structured, AI-ready data through mobile-friendly forms, offline capabilities, and repeatable processes that improve compliance and efficiency.

Matt shares the company's evolving go-to-market strategy, including deep integrations with industry partners and a shift toward reseller networks that help Array reach specialized verticals like construction, retail, and trade associations. He also offers a sneak peek at Array’s upcoming AI-powered features designed to automate form creation, extract actionable insights, and enhance real-time visibility across field teams.

The conversation expands into the realities of scaling a SaaS company, including the tough choices that come with growth—and the mindset shifts leaders need to "hug the cactus" during hard times. If you're interested in field tech, no-code platforms, or how AI is driving the next wave of operational efficiency, this episode delivers valuable insights.