Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by The Franchise Insiders. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Franchise Insiders or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Jay and Carolina Orosa: From Franchise Owners To Mentors

1:03:58
 
Share
 

Manage episode 522470332 series 2893776
Content provided by The Franchise Insiders. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Franchise Insiders or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Want a real blueprint for turning a franchise into a life-changing asset? We sat down with Jay and Carolina Orosa to unpack how they went from corporate careers to building, scaling, and exiting a thriving home care franchise—and why they’re now mentoring new owners inside our team. Their story blends heart and hard numbers: a culture rooted in compassion for clients and caregivers, and a playbook grounded in unit economics, pricing discipline, and weekly-to-quarterly financial rigor.
We break down the moves that matter: defining roles around strengths to avoid stepping on each other’s toes, documenting processes so the business can grow without you, and resisting price pressure by adding value rather than discounting. Jay explains why a franchise sells you a system, not outcomes—and how the mindset shift from employee to owner powers execution. Carolina dives into brand versus logo, showing how a clear promise and consistent delivery attract the right clients, staff, and even future buyers. We also talk risk management most owners miss, from insurance audits to partner due diligence, and how clean books and a resilient margin profile can draw strong offers from private equity.
For operators and explorers alike, we map where the next wave is building: health and recovery concepts focused on longevity, senior care with durable demand, and tech-enabled home services you can run from your phone. The throughline is alignment—choosing a model that fits your lifestyle, runway, and strengths, then building for exit from day one. If you’re ready to trade “what if” for a plan, hit play, take notes, and start your exploration while momentum is on your side.
If this conversation helped you see a path from job to asset, follow the show, share it with a friend, and leave a quick review so more builders can find it.

The Franchise Insiders

Podcast

Schedule A Call

Text: 305-710-0050

Take our FREE Business Builder Assessment

  continue reading

Chapters

1. Jay and Carolina Orosa: From Franchise Owners To Mentors (00:00:00)

2. Meet Jay And Carolina (00:01:05)

3. From Pharma To Solving Real Needs (00:02:23)

4. Franchising As A Wealth Vehicle (00:03:59)

5. Roles, Team Culture, And Trust (00:06:37)

6. Heart-Led Care Meets Hard Numbers (00:11:18)

7. Unit Economics And Pricing Discipline (00:14:22)

8. Reading The Signals To Exit (00:17:52)

9. Global Perspective On Local Franchises (00:20:46)

10. Brand Versus Logo And Real Alignment (00:24:42)

11. Corporate To Owner Mindset Shift (00:28:13)

12. Couples In Business And Boundaries (00:31:30)

13. Picking Partners And Protecting Risk (00:36:56)

14. Sectors Poised For Growth (00:40:26)

15. Final Advice And Contact Info (00:44:26)

39 episodes

Artwork
iconShare
 
Manage episode 522470332 series 2893776
Content provided by The Franchise Insiders. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Franchise Insiders or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Want a real blueprint for turning a franchise into a life-changing asset? We sat down with Jay and Carolina Orosa to unpack how they went from corporate careers to building, scaling, and exiting a thriving home care franchise—and why they’re now mentoring new owners inside our team. Their story blends heart and hard numbers: a culture rooted in compassion for clients and caregivers, and a playbook grounded in unit economics, pricing discipline, and weekly-to-quarterly financial rigor.
We break down the moves that matter: defining roles around strengths to avoid stepping on each other’s toes, documenting processes so the business can grow without you, and resisting price pressure by adding value rather than discounting. Jay explains why a franchise sells you a system, not outcomes—and how the mindset shift from employee to owner powers execution. Carolina dives into brand versus logo, showing how a clear promise and consistent delivery attract the right clients, staff, and even future buyers. We also talk risk management most owners miss, from insurance audits to partner due diligence, and how clean books and a resilient margin profile can draw strong offers from private equity.
For operators and explorers alike, we map where the next wave is building: health and recovery concepts focused on longevity, senior care with durable demand, and tech-enabled home services you can run from your phone. The throughline is alignment—choosing a model that fits your lifestyle, runway, and strengths, then building for exit from day one. If you’re ready to trade “what if” for a plan, hit play, take notes, and start your exploration while momentum is on your side.
If this conversation helped you see a path from job to asset, follow the show, share it with a friend, and leave a quick review so more builders can find it.

The Franchise Insiders

Podcast

Schedule A Call

Text: 305-710-0050

Take our FREE Business Builder Assessment

  continue reading

Chapters

1. Jay and Carolina Orosa: From Franchise Owners To Mentors (00:00:00)

2. Meet Jay And Carolina (00:01:05)

3. From Pharma To Solving Real Needs (00:02:23)

4. Franchising As A Wealth Vehicle (00:03:59)

5. Roles, Team Culture, And Trust (00:06:37)

6. Heart-Led Care Meets Hard Numbers (00:11:18)

7. Unit Economics And Pricing Discipline (00:14:22)

8. Reading The Signals To Exit (00:17:52)

9. Global Perspective On Local Franchises (00:20:46)

10. Brand Versus Logo And Real Alignment (00:24:42)

11. Corporate To Owner Mindset Shift (00:28:13)

12. Couples In Business And Boundaries (00:31:30)

13. Picking Partners And Protecting Risk (00:36:56)

14. Sectors Poised For Growth (00:40:26)

15. Final Advice And Contact Info (00:44:26)

39 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play