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What governments around the world are doing to improve service delivery
Manage episode 495024457 series 2701908
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Government's delivery challenge is hardly new. Recent research demonstrates that citizen trust in government is directly related to how well government actually does what it says it will do. Here to share new report from Deloitte that documents nine trends driving government capacity to deliver on big things is the executive director of Deloitte's Center for Governmental Insights, Bill Eggers.
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