another reason to not ghost your list (spoiler: ai big brother)
Manage episode 478205979 series 3601278
In this short but urgent episode, Liz Wilcox — the Fresh Princess of Email Marketing — reveals a brand-new reason to stop ghosting your email list: AI. After a conversation with her friend and former coach, Roberto Candelaria, Liz learned how generative AI tools inside inboxes (like Apple Mail and Google) are now summarizing emails — and how that can hurt your deliverability if you're not emailing consistently.
Episode HighlightsThe story that started it all: Liz's friend Roberto noticed Apple Mail's new AI-generated preview text summarizing his emails instead of showing what he wrote.
A wild discovery: when a mutual friend named Nicole (who hadn't emailed her list in nearly a year) sent him a message, the AI preview didn't summarize her content — it simply read: "Unsubscribe option available inside."
Liz's theory: because Nicole hadn't emailed consistently, inbox AI didn't have enough data about her sender reputation or relationship with the subscriber.
Liz's takeaway: consistency isn't just about audience trust anymore — it's about training AI to recognize you as a legitimate sender.
Her rallying cry to email more often: "Get your butt in the chair. Put your fingers on the keyboard. Type up your newsletter!"
Reminder that her Email Marketing Membership includes weekly newsletter templates — perfect if you struggle with what to say.
AI is changing email deliverability: Inbox tools now use generative summaries that can impact visibility.
Consistency = credibility: Regular emailing builds data and trust with inbox algorithms.
Don't ghost your list: Inactivity could make AI label your emails as unsubscribe-worthy.
Leverage tools wisely: Use AI to personalize your newsletters — not replace your consistency.
Stay visible: Keep emailing so subscribers — and inbox AI — remember who you are.
Check out Liz's Email Marketing Membership here
Join the Email Sound Booth Facebook group here
Check out Liz's free welcome sequence here
170 episodes