Uninsurable? The Hidden Risks in Strata and Property Insurance

The Elephant In The Room Property Podcast | Inside Australian Real Estate

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When it comes to property ownership in Australia, few topics are as misunderstood—and as crucial—as insurance. In this episode, Veronica sits down with Kimberley Jonsson, CEO of CHU Insurance, to unpack the growing risks in strata and property insurance and why many owners might be underprepared. From the rising cost of premiums to the unseen dangers lurking in older buildings, Kimberley brings expert insight into the systemic issues shaping Australia’s housing market—and what that means for you.

We dive into how the Insurance Affordability Index reveals a stark difference between houses and strata properties, why mandatory strata insurance may be more affordable than you think, and the real consequences of underinsurance. Kimberley also shares powerful case studies—including a Bondi building on the brink of collapse—that challenge conventional thinking about risk, responsibility, and return on investment in the property space.

Whether you're an investor, owner-occupier, strata manager, or buyer's agent, this episode will shift how you think about property protection and help you make smarter, faster decisions. Because when it comes to insurance, delaying action costs more than just money.

Enjoyed this episode? Be sure to subscribe, share with your property network, and leave us a review on your podcast app. Got a question or topic suggestion? Reach out—we’d love to hear from you!

Episode Highlights:

Welcome [00:00]
The Underinsurance Crisis [03:48]
Strata Insurance Is More Affordable Than You Think [11:30]
The Challenges with Insurance Valuations [18:45]
What It Takes to Be ‘Uninsurable’ [29:40]
Don’t Delay Repairs: The $1M Roof Story [37:54]
The Bondi Building That Nearly Collapsed [51:07]
Final Advice for Buyers and Investors [59:40]

About our Guest:

Kimberley Jonsson is the CEO of CHU Underwriting Agencies, Australia’s largest and longest-standing strata insurance underwriting agency. With over two decades of experience in strata and insurance, she is a leading advocate for transforming the perception of strata living from a fallback option to the "new Australian dream" by fostering vibrant, informed, and resilient strata communities. Under her leadership, CHU focuses on innovation, education, and sustainability to enhance risk management and build resilience for more than 4.2 million Australians living in strata. Recognized globally for her influence and innovation in insurance, Kimberley also serves as a Director of ANZIIF and has been featured on the Insurance Business Global 100 List

Connect with Kimberly:

Linkedin: https://www.linkedin.com/in/kimberley-jonsson-92300342/

Resources:

Visit our website: https://www.theelephantintheroom.com.au
If you have any questions or would like to be featured on our show, contact us at:

The Elephant in the Room Property Podcast - [email protected]

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See you on the inside,

Veronica & Chris

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