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Content provided by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Ep. 712 - When Patients or Employees File Complaints: What Dentists Need to Know

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Manage episode 514032889 series 2508446
Content provided by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Beyond our primary goal of protecting patients and employees from transmissible disease, there’s another crucial consideration: the potential for patients or employees to weaponize agencies like the Department of Public Health, OSHA, or your state dental board as a form of retaliation against you or your practice. While this is thankfully rare, it’s essential to be prepared for the potential challenges such situations might bring. Joining us today to shed light on this topic is Dr. Karson Carpenter, a dentist and expert consultant on infection control and OSHA compliance in the dental setting. Dr. Carpenter is the founder and CEO of Compliance Training Partners, a company dedicated to helping dental practices stay compliant and navigate investigations related to infection control violations. Thanks to our episode sponsors: Shining 3D- https://www.shining3ddental.com/ VOCO America - https://www.voco.dental/us/
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719 episodes

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iconShare
 
Manage episode 514032889 series 2508446
Content provided by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Viva Learning LLC and Dr. Phil Klein | Dentist | Founder or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Beyond our primary goal of protecting patients and employees from transmissible disease, there’s another crucial consideration: the potential for patients or employees to weaponize agencies like the Department of Public Health, OSHA, or your state dental board as a form of retaliation against you or your practice. While this is thankfully rare, it’s essential to be prepared for the potential challenges such situations might bring. Joining us today to shed light on this topic is Dr. Karson Carpenter, a dentist and expert consultant on infection control and OSHA compliance in the dental setting. Dr. Carpenter is the founder and CEO of Compliance Training Partners, a company dedicated to helping dental practices stay compliant and navigate investigations related to infection control violations. Thanks to our episode sponsors: Shining 3D- https://www.shining3ddental.com/ VOCO America - https://www.voco.dental/us/
  continue reading

719 episodes

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