In this episode of The Digital Executive Podcast, host Brian Thomas interviews Chris Condon, founder and CEO of Aircon, a Dallas-based platform that’s transforming air freight logistics through AI-driven workflow automation. Drawing on over 26 years of leadership experience in global logistics, Chris shares how his competitive spirit and firsthand frustrations with traditional freight forwarding inspired him to create Aircon. His mission: to empower small and mid-sized freight forwarders with the speed and efficiency needed to compete with global logistics giants.

Chris explains how Aircon’s AI agents—Laura, Rocky, and Rosie—are reshaping the freight industry by automating quoting, booking, and exception management. From cutting quoting time to under two minutes, to rebooking shipments based on predictive analytics, Aircon is eliminating bottlenecks and boosting margins. With a focus on people, trust, and real-world problem solving, Chris paints a compelling vision for a more agile, connected, and AI-augmented future in freight logistics.

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