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Beyond Banking: The Journey into AI-Powered Customer Experiences with Ameesh Paleja, EVP of Enterprise Platform Technology at Capital One

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Manage episode 489215831 series 2710277
Content provided by Snowflake. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Snowflake or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions sits down with Ameesh Paleja, Executive Vice President of Enterprise Platform Technology at Capital One. They explore how Capital One leverages modern data architecture, automation, and AI to improve customer interactions and experiences. The conversation delves into the importance of standardized data, the role of AI-driven personalized services, and the integration of marketing and AI strategies.

  continue reading

105 episodes

Artwork
iconShare
 
Manage episode 489215831 series 2710277
Content provided by Snowflake. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Snowflake or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode, Dana Gardner, Principal Analyst at Interarbor Solutions sits down with Ameesh Paleja, Executive Vice President of Enterprise Platform Technology at Capital One. They explore how Capital One leverages modern data architecture, automation, and AI to improve customer interactions and experiences. The conversation delves into the importance of standardized data, the role of AI-driven personalized services, and the integration of marketing and AI strategies.

  continue reading

105 episodes

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