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Episode 83 - Taking CX to the next level with Alistair Tudor From Stephens' Scown Solicitors
Manage episode 509074817 series 3430426
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In this episode Richard and Rhian warble with Alistair Tudor from Stephens' Scown, a regional law firm with offices across the south-west of England.
Alistair shares how as Head of Transformation and Client Delivery, he has worked with the team at Stephens' Scown to deliver world-class client experiences. He reveals the stages of transformation and tips on how to delight clients and customers,
The CX Podcast R&R is brought to you by www.insight6.com
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