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Seamless Omnichannel Digital Customer Experiences with Schnuck's Cristina Preston

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Manage episode 490708565 series 2835309
Content provided by Peter V.S. Bond & Sri Rajagopalan, Peter V.S. Bond, and Sri Rajagopalan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Peter V.S. Bond & Sri Rajagopalan, Peter V.S. Bond, and Sri Rajagopalan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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The CPG Guys are joined in this episode by Cristina Preston - Director of Digital Marketing at Schnuck Markets, Inc., a supermarket chain based in the St. Louis area. The company was founded in 1939 and currently operates over 100 stores in four states throughout the Midwest.

This episode was recorded at the 2025 Digital Food & Beverage Summit

Follow Cristina on LinkedIn at: https://www.linkedin.com/in/cristina-preston/

Follow Scnucks on LinkedIn at: https://www.linkedin.com/company/schnuck-markets-inc-/

Follow Schnucks online at: https://schnucks.com/suppliers

Cristina answers these questions:

  1. What role does personalization play in your digital campaigns, and how do you balance it with data privacy concerns?
  2. How do you measure the success of digital initiatives, and which KPIs are most critical for your team?
  3. How do you foster a culture of continuous learning and adaptability within your team?
  4. How does Schnucks leverage customer feedback to inform digital marketing decisions?
  5. What challenges have you faced in creating a seamless omnichannel experience for customers, and how have you addressed them?
  6. What emerging trends in digital marketing do you believe will have the most significant impact on the grocery retail industry?
  7. What role do partnerships and collaborations play in expanding Schnucks’ digital reach?
  8. How do you see the role of digital marketing evolving in the next five years within the grocery sector?

CPG Guys Website: http://CPGguys.com
FMCG Guys Website: http://FMCGguys.com
CPG Scoop Website: http://CPGscoop.com
Rhea Raj’s Website: http://rhearaj.com
Lara Raj in Katseye: https://www.katseye.world/

Subscribe to Chain Drug Review here: https://chaindrugreview.com/#/portal/signup
Subscribe to Mass Market Retailers here:
https://massmarketretailers.com/#/portal/signup
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.

CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.

  continue reading

504 episodes

Artwork
iconShare
 
Manage episode 490708565 series 2835309
Content provided by Peter V.S. Bond & Sri Rajagopalan, Peter V.S. Bond, and Sri Rajagopalan. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Peter V.S. Bond & Sri Rajagopalan, Peter V.S. Bond, and Sri Rajagopalan or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

The CPG Guys are joined in this episode by Cristina Preston - Director of Digital Marketing at Schnuck Markets, Inc., a supermarket chain based in the St. Louis area. The company was founded in 1939 and currently operates over 100 stores in four states throughout the Midwest.

This episode was recorded at the 2025 Digital Food & Beverage Summit

Follow Cristina on LinkedIn at: https://www.linkedin.com/in/cristina-preston/

Follow Scnucks on LinkedIn at: https://www.linkedin.com/company/schnuck-markets-inc-/

Follow Schnucks online at: https://schnucks.com/suppliers

Cristina answers these questions:

  1. What role does personalization play in your digital campaigns, and how do you balance it with data privacy concerns?
  2. How do you measure the success of digital initiatives, and which KPIs are most critical for your team?
  3. How do you foster a culture of continuous learning and adaptability within your team?
  4. How does Schnucks leverage customer feedback to inform digital marketing decisions?
  5. What challenges have you faced in creating a seamless omnichannel experience for customers, and how have you addressed them?
  6. What emerging trends in digital marketing do you believe will have the most significant impact on the grocery retail industry?
  7. What role do partnerships and collaborations play in expanding Schnucks’ digital reach?
  8. How do you see the role of digital marketing evolving in the next five years within the grocery sector?

CPG Guys Website: http://CPGguys.com
FMCG Guys Website: http://FMCGguys.com
CPG Scoop Website: http://CPGscoop.com
Rhea Raj’s Website: http://rhearaj.com
Lara Raj in Katseye: https://www.katseye.world/

Subscribe to Chain Drug Review here: https://chaindrugreview.com/#/portal/signup
Subscribe to Mass Market Retailers here:
https://massmarketretailers.com/#/portal/signup
DISCLAIMER: The content in this podcast episode is provided for general informational purposes only. By listening to our episode, you understand that no information contained in this episode should be construed as advice from CPGGUYS, LLC or the individual author, hosts, or guests, nor is it intended to be a substitute for research on any subject matter. Reference to any specific product or entity does not constitute an endorsement or recommendation by CPGGUYS, LLC. The views expressed by guests are their own and their appearance on the program does not imply an endorsement of them or any entity they represent.

CPGGUYS LLC expressly disclaims any and all liability or responsibility for any direct, indirect, incidental, special, consequential or other damages arising out of any individual’s use of, reference to, or inability to use this podcast or the information we presented in this podcast.

  continue reading

504 episodes

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