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The Ever-Evolving Community with Richard Millington, Founder of FeverBee

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Manage episode 341663210 series 2978926
Content provided by David Grabowski and SPI Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Grabowski and SPI Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

#056 What are the kinds of behaviors that drive engagement in your community? How do you guide each member through the activities that keep them coming back? Analytic tools are the answer to questions like these, but the metrics you get with most platforms are not that great. Our guest today is one of the true OGs of digital communities. Richard Millington is the massively influential author of Buzzing Communities and the founder of FeverBee, where they take the guesswork out of community management and use a data-driven approach to deliver next-level experiences. So why do people join your community, and why do some leave? How do you increase participation? What is the return on investment of your membership? We get into all of that with Richard today. We also discuss paid versus free communities, member surveys, guidelines, and leadership. So listen in on this chat to learn about the game-changing tactics used at companies like Apple and Facebook that you can apply to your membership at any level. Show notes and more at SmartPassiveIncome.com/cx056.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

83 episodes

Artwork
iconShare
 
Manage episode 341663210 series 2978926
Content provided by David Grabowski and SPI Media. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by David Grabowski and SPI Media or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

#056 What are the kinds of behaviors that drive engagement in your community? How do you guide each member through the activities that keep them coming back? Analytic tools are the answer to questions like these, but the metrics you get with most platforms are not that great. Our guest today is one of the true OGs of digital communities. Richard Millington is the massively influential author of Buzzing Communities and the founder of FeverBee, where they take the guesswork out of community management and use a data-driven approach to deliver next-level experiences. So why do people join your community, and why do some leave? How do you increase participation? What is the return on investment of your membership? We get into all of that with Richard today. We also discuss paid versus free communities, member surveys, guidelines, and leadership. So listen in on this chat to learn about the game-changing tactics used at companies like Apple and Facebook that you can apply to your membership at any level. Show notes and more at SmartPassiveIncome.com/cx056.

See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

  continue reading

83 episodes

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