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What happens when you strip emotion from complex business challenges? For Chris Davenport, it became the foundation of a reputation so powerful that competitors nicknamed him "The Wolf" and "The Cleaner" before eventually becoming his friends and clients.
Chris takes us on his remarkable journey from college entrepreneur to the visionary leader who drove 3i International to a staggering 1000% revenue growth. The transformation began with a simple laptop gift that sparked his passion for technology during the dot-com boom, leading him to trade college parties for 80-hour work weeks solving technical problems that left others stumped.
His problem-solving methodology is refreshingly straightforward yet profound: break issues down to their most basic elements and remove emotion from the equation. "Most of us are led by our emotions," Chris explains, "and emotional responses elicit emotional responses." This insight became central to his leadership approach as he implemented the Entrepreneurial Operating System (EOS) at 3i, shifting from "Chris's way" to "3i's way" and enabling sustainable growth through structure, accountability, and clear communication.
The conversation doesn't shy away from failures and challenges—from discovering embezzlement to navigating the complexities of finding culturally aligned talent during rapid expansion. Chris's vulnerability extends to his personal growth, sharing his decade-long relationship with a coach/therapist who helps him maintain emotional intelligence and self-awareness as a leader.
Whether you're managing a startup or leading an established organization, Chris's parting wisdom resonates powerfully: "You're not managing a product line or service—you're managing people." His emphasis on quarterly strategic planning, transparent communication, and meeting people where they are emotionally offers a blueprint for leadership that drives both business results and human connection. Ready to transform your approach to problem-solving and leadership? This episode is your master class.

And if you're in the market for some quick takeaways:

• Chris learned problem-solving by working with various businesses.
• Emotional intelligence is crucial for effective leadership.
• Accountability should be approached positively, not negatively.
• Regular communication is key to team success.
• Every problem has a similar structure that can be dissected.
• Sustaining success requires regular strategic meetings.
• Leaders must provide clear direction to their teams.
• Finding the right people for the right roles is essential.
• Open and honest communication benefits both leaders and employees.

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