Updating your unified communications and collaboration (UCC) environment can feel complex. The challenge isn’t knowing what to improve. It’s knowing where to start.

In this episode of The Collaboration Space, AVI-SPL’s Mathew DeFreitas talks with Andy Blumreich, AVI-SPL’s Principal Consultant. Together, they break down the first essential steps organizations can take to optimize their UCC environments and build a clear roadmap for improvement.

Key conversation takeaways:

• Identify what’s driving the need for UCC change
• Define goals and document key user personas and use cases
• Consider interoperability, cost, usability, and security factors
• Build the right internal team to lead optimization initiatives
• Learn how AVI-SPL’s UCC Optimization Workshop supports every stage of the process

Explore more about AVI-SPL’s UCC optimization capabilities.

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