SUMMARY:

Join hosts Aaron, Ben and Drew for a lively discussion on the latest trends in the coffee industry and a heated debate about the merits of cafes versus drive-throughs. In this episode, the conversation turns personal as Aaron and Drew, business partners behind the first drive-through coffee shop in Belize, spar over the value of cafes versus drive-throughs. Drew, a former cafe manager, champions the community and relational benefits of cafes, sharing stories of customer connections and intangible brand loyalty. Aaron counters with a financial perspective, highlighting the efficiency, lower overhead, and scalability of drive-throughs. Ben, the voice of reason, offers a balanced view, suggesting that a cafe can serve as a community anchor and marketing tool after establishing three or four profitable drive-throughs. Packed with insights from years of experience managing top-tier coffee shops like Roasters and BlackRock, this episode explores the operational, financial, and emotional trade-offs of each model. Whether you’re an independent coffee shop owner or a coffee enthusiast, this episode will help you weigh the pros and cons of cafes and drive-throughs for your next venture. Resources Mentioned:

• Coffee Experts Academy: 35 modules of in-depth coffee shop business training at coffeeexpertsacademy.com
• My First Drive Through: Free masterclass on launching a drive-through coffee business at myfirstdrivethru.coffee

Tune in next week for more expert insights on the Coffee Experts Club Podcast! Minute by Minute:

0:00 introduction

2:53 What Starbucks is up to lately

5:04 Drive thru vs cafe

9:44 Whey Ben agrees with both drive-thru and cafe

14:53 We would never justify a cafe without a drive-thru

19:38 The reason to shoot for 3 or 4 drive-thrus