Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
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162. Time sinks in technical writing
Manage episode 513348786 series 2360471
Content provided by Cherryleaf. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cherryleaf or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
This episode explores common time sinks in technical writing and practical solutions to streamline documentation workflows, with a focus on automation and AI tools.
Key topics coveredCommon time sinks identified:
Chasing reviewers and SMEs for feedback
Constantly shifting priorities and expectations
Version control and format conversions (especially markdown/Word)
Unproductive meetings
Documenting features too early (before testing is complete)
Tracking requests and managing follow-ups
Time zone coordination challenges
Working with poor or incomplete requirements
Solutions and strategies:
Content operations approach - Strategic framework examining people, processes, and technology in content production
Four solution categories:
Remove bottlenecks from processes
Reduce friction for collaborators
Delegate and spread workload
Automate repetitive manual tasks
AI and Intelligent Agents - Moving beyond traditional automation to tools that can adapt and make decisions
Implementation tips:
Focus on high-impact, repetitive tasks first
Track metrics to measure real-world impact
Use phased rollout approach
Maintain human oversight and accountability
Remember: augment, don't replace
TCUK Conference (Nov 24-25) - Presentation on automation in technical writing
New course launch: "Managing and Mastering Documentation Projects with AI" (pilot: Nov 3-4)
Cherryleaf is a technical writing services and training company.
109 episodes
Share
Manage episode 513348786 series 2360471
Content provided by Cherryleaf. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Cherryleaf or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
This episode explores common time sinks in technical writing and practical solutions to streamline documentation workflows, with a focus on automation and AI tools.
Key topics coveredCommon time sinks identified:
Chasing reviewers and SMEs for feedback
Constantly shifting priorities and expectations
Version control and format conversions (especially markdown/Word)
Unproductive meetings
Documenting features too early (before testing is complete)
Tracking requests and managing follow-ups
Time zone coordination challenges
Working with poor or incomplete requirements
Solutions and strategies:
Content operations approach - Strategic framework examining people, processes, and technology in content production
Four solution categories:
Remove bottlenecks from processes
Reduce friction for collaborators
Delegate and spread workload
Automate repetitive manual tasks
AI and Intelligent Agents - Moving beyond traditional automation to tools that can adapt and make decisions
Implementation tips:
Focus on high-impact, repetitive tasks first
Track metrics to measure real-world impact
Use phased rollout approach
Maintain human oversight and accountability
Remember: augment, don't replace
TCUK Conference (Nov 24-25) - Presentation on automation in technical writing
New course launch: "Managing and Mastering Documentation Projects with AI" (pilot: Nov 3-4)
Cherryleaf is a technical writing services and training company.
109 episodes
All episodes
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Thanks for visiting The Cell Phone Junkie! I will be taking the time each week to discuss my favorite topic, cell phones. Any feedback is appreciated and welcome. You can email me at: questions (AT) thecellphonejunkie (DOT) com or call: 206-203-3734 Thanks and welcome!
…
continue reading
1
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
Intercom
1k478
On The Ticket, you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com
…
continue reading
BBC Radio 5 live’s award winning gaming podcast, discussing the world of video games and games culture.
…
continue reading
The director’s commentary track for Daring Fireball. Long digressions on Apple, technology, design, movies, and more.
…
continue reading
Download This Show is your weekly guide to the world of media, culture, and technology. From social media to gadgets, streaming services to privacy issues. Each week Rae Johnston and guests take a fun, deep dive into how technology is reshaping our lives.
…
continue reading
WSJ’s Bold Names brings you conversations with the leaders of the bold-named companies featured in the pages of The Wall Street Journal. Hosts Tim Higgins and Christopher Mims speak to CEOs and business leaders in interviews that challenge conventional wisdom and take you inside the decisions being made in the C-suite and beyond.
…
continue reading
Hanselminutes is Fresh Air for Developers. A weekly commute-time podcast that promotes fresh technology and fresh voices. Talk and Tech for Developers, Life-long Learners, and Technologists.
…
continue reading
We help founders make something people want.
…
continue reading
The power of Data is undeniable. And unharnessed - it’s nothing but chaos. Making data your ally. Using it to lead with confidence and clarity. Host Jess Carter is solving problems in real-time to reveal what’s possible. Helping communities and people thrive. This is Data Driven Leadership, a show brought to you by Resultant.
…
continue reading
Android Backstage, a podcast by and for Android developers. Hosted by developers from the Android engineering team, this show covers topics of interest to Android programmers, with in-depth discussions and interviews with engineers on the Android team at Google. Subscribe to Android Developers YouTube → https://goo.gle/AndroidDevs
…
continue reading
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Go offline with the Player FM app!
Go offline with the Player FM app!
