In this episode of The Channel CEO, Kevin Lancaster dives deep with Mark Alayev, CEO of Thread, to explore how AI and automation are rewriting the rules for MSPs. Mark shares why Threads is declaring "Death to the Ticket" and pioneering a radical shift in service delivery with Magic Agents and agentic AI. They break down how Thread empowers MSPs to cut costs, supercharge efficiency, and reclaim their role as true technology partners. Don’t miss this conversation packed with game-changing insights and bold predictions for the future of managed services. Hit play now to discover why Thread is setting the bar for AI-powered MSP innovation!