How do you deal with a tricky boss and how can you build resilience and thrive if you’re working for one? In this episode, Helen sits down with Eric Charran, technology executive, author, and former leader at Microsoft and Capital One to take a deeper look at why so many of us encounter difficult managers, and most importantly, what we can do about it.

Together, they explore:

⭐️ The typical unhelpful behaviours and archetypes of dysfunctional managers, and why these patterns repeat themselves in the workplace

⭐️ Why managers often lead the way they were led, and how a lack of training or support sets even well-intentioned leaders up for struggle

⭐️ Practical, emotionally intelligent coping strategies to help you shift your working relationship — from using empathy and curiosity to developing “growth” strategies for your managers.

Eric shares stories from his own career (names changed to protect the innocent!), and outlines actionable advice for not just surviving difficult boss dynamics but also helping your boss grow in the process. You'll come away with a fresh, compassionate perspective and a toolkit for navigating difficult workplace relationships.

Tune in for real talk on manager mishaps, emotional intelligence, and becoming your own best advocate at work.

About Eric:

Eric Charran is a visionary technology executive, author, and thought leader with over 25 years of experience in transforming global enterprises through digital innovation, data-driven strategy, and AI-driven solutions at major organisations, including Microsoft and Capital One. His strategic insights and leadership have driven high-impact changes across sectors, optimising performance and fostering resilience in industries from finance to healthcare.

In Have You Ever Had a Boss That…, Charran draws on his extensive leadership experience and his understanding of corporate dynamics to offer readers a guide to navigating workplace challenges, enhancing personal effectiveness, and fostering a balanced, fulfilling career. With insights that resonate across industries, he empowers readers to become more effective leaders and team players. With a career shaped by a commitment to measurable impact and a player-coach leadership style, Charran is a sought-after speaker and advisor on topics of leadership, digital innovation, and organisational change. His work continues to influence leaders and organizations seeking sustainable, innovative solutions in a rapidly evolving world.

Eric’s book: https://www.amazon.co.uk/Have-Ever-Boss-That-Dysfunctional-ebook/dp/B0DJH2YW4S

Links:

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