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Episode 472: Travis Rice on Scaling ISPs Through Integration, Automation, and Smart Architecture

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Manage episode 521016001 series 2524020
Content provided by The Broadband Bunch and Pete Pizzutillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Broadband Bunch and Pete Pizzutillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Travis Rice, Senior Director of Sales and Marketing at Camvio, recorded at Calix ConneXions 2025. Travis shares his unexpected path from fintech to telecom, how he landed at Camvio, and the company’s mission to simplify operations for ISPs through its end-to-end OSS/BSS platform. Pete and Travis dig into some of the biggest challenges and trends shaping today’s broadband landscape: fragmentation across systems, the shift toward best-of-breed architectures, and the evolving role of integrations in delivering seamless subscriber experiences. Travis explains why many operators still struggle with brittle scripts, lack of standards, and aging infrastructures—and why consolidation paired with smart ecosystem partnerships is becoming essential. They also explore the current state of AI in telecom, why much of the market is still in the “hype cycle,” and how AI will enhance—not replace—the people behind networks. Travis discusses the real opportunities: empowering CSRs, improving ticketing and escalation workflows, and elevating the customer experience. Finally, Travis offers candid advice for operators navigating digital transformation, system scalability, migrations, and M&A-driven change—reminding leaders that long-term success depends on modern architecture, trusted partners, and a strategy built around data and efficiency, not just new tools.
  continue reading

463 episodes

Artwork
iconShare
 
Manage episode 521016001 series 2524020
Content provided by The Broadband Bunch and Pete Pizzutillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Broadband Bunch and Pete Pizzutillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Travis Rice, Senior Director of Sales and Marketing at Camvio, recorded at Calix ConneXions 2025. Travis shares his unexpected path from fintech to telecom, how he landed at Camvio, and the company’s mission to simplify operations for ISPs through its end-to-end OSS/BSS platform. Pete and Travis dig into some of the biggest challenges and trends shaping today’s broadband landscape: fragmentation across systems, the shift toward best-of-breed architectures, and the evolving role of integrations in delivering seamless subscriber experiences. Travis explains why many operators still struggle with brittle scripts, lack of standards, and aging infrastructures—and why consolidation paired with smart ecosystem partnerships is becoming essential. They also explore the current state of AI in telecom, why much of the market is still in the “hype cycle,” and how AI will enhance—not replace—the people behind networks. Travis discusses the real opportunities: empowering CSRs, improving ticketing and escalation workflows, and elevating the customer experience. Finally, Travis offers candid advice for operators navigating digital transformation, system scalability, migrations, and M&A-driven change—reminding leaders that long-term success depends on modern architecture, trusted partners, and a strategy built around data and efficiency, not just new tools.
  continue reading

463 episodes

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