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Episode 453: Mission-Driven Broadband: Lessons from the Surf Internet Team
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Manage episode 497053187 series 2524020
Content provided by The Broadband Bunch and Pete Pizzutillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Broadband Bunch and Pete Pizzutillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Gene Crusie (CEO and Head Coach), Kevin Bush (Chief Revenue Officer), and Amber Rodriguez (Senior Director of Growth Marketing) from Surf Internet. Together, they share the story behind Surf’s mission to bring future-proof fiber connectivity to underserved communities across the Great Lakes region. From their early roots as a fixed wireless and dial-up ISP to their bold “Go Big or Go Home” strategy that now fuels their aggressive fiber deployments, the Surf leadership team discusses what it means to lead with integrity, build trust in local communities, and drive measurable impact through public-private partnerships. You’ll hear real stories of lives changed—like a college student able to care for her dying mother thanks to fiber access, and a family saved from job loss through rapid deployment. The conversation also explores Surf’s approach to BEAD funding uncertainty, their investment in AI-ready networks, and how they maintain top-tier Net Promoter Scores by staying local, transparent, and customer-first.
…
continue reading
458 episodes
MP3•Episode home
Manage episode 497053187 series 2524020
Content provided by The Broadband Bunch and Pete Pizzutillo. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Broadband Bunch and Pete Pizzutillo or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this episode of The Broadband Bunch, host Pete Pizzutillo sits down with Gene Crusie (CEO and Head Coach), Kevin Bush (Chief Revenue Officer), and Amber Rodriguez (Senior Director of Growth Marketing) from Surf Internet. Together, they share the story behind Surf’s mission to bring future-proof fiber connectivity to underserved communities across the Great Lakes region. From their early roots as a fixed wireless and dial-up ISP to their bold “Go Big or Go Home” strategy that now fuels their aggressive fiber deployments, the Surf leadership team discusses what it means to lead with integrity, build trust in local communities, and drive measurable impact through public-private partnerships. You’ll hear real stories of lives changed—like a college student able to care for her dying mother thanks to fiber access, and a family saved from job loss through rapid deployment. The conversation also explores Surf’s approach to BEAD funding uncertainty, their investment in AI-ready networks, and how they maintain top-tier Net Promoter Scores by staying local, transparent, and customer-first.
…
continue reading
458 episodes
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