The Curious Leader With Dave Loomis: Lessons From 10,000 Conversations THE BOLT podcast

The Curious Leader with Dave Loomis: Lessons from 10,000 Conversations

4d ago 58:34

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In this episode of The BOLT Podcast, Dave Loomis, founder of Loomis Marketing and author of Customer Outsight, shares powerful lessons from conducting over 10,000 customer interviews. Drawing from decades of experience with Fortune 500 companies, Dave explores how curiosity, empathy, and active listening can transform leadership and organizational growth. Together, we unpack what it truly means to lead with outsight—seeing beyond yourself to better understand, connect, and inspire those you serve.

What we discuss in this episode:

Nonlinear career paths shaping service mindset
Value of executive coaching and accountability
Servant leadership as a growth advantage
Customer Outsight and the four Fs framework
How to plan and run open interviews
Finding gemstones and using AI for analysis
Turning insights into clear messaging and offers
Leadership lessons on integrity and initiative

https://www.toddbertsch.com/podcast/the-curious-leader-with-dave-loomis

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Chapters

1. The Curious Leader with Dave Loomis: Lessons from 10,000 Conversations (00:00:00)

2. Nonlinear Careers And Lessons From A Funeral Home (00:03:45)

3. Coaching, Accountability, And Writing A First Book (00:08:20)

4. Servant Leadership And Customer Outsight Mindset (00:16:50)

5. Launching Customer Outsight And The Four Fs (00:19:45)

6. How To Run Customer Interviews That Reveal Truth (00:31:40)

7. From Data To Gemstones And Using AI (00:43:20)

8. Fuel: Turning Insights Into Language And Growth (00:48:10)

9. Lightning Round: Leadership, Success, Integrity (00:54:50)

47 episodes