Ling Kung is Director of Innovation at Kaiser Permanente. In this episode our Managing Director of our US office, Nate Nelson, sits down with Ling to discuss Innovation in Healthcare. In mid-2000s when digital health was becoming a thing, Ling was interested in how digital health and technology could help seniors. From there - she ended up leading the vendor strategy work across all demographics, which was the predecersor for Kaiser's digital health strategy. This episode of The Backlog was recorded in April 2020 during the height of COVID-19. Ling discusses how Kaiser Permanente as come together as a large organisation and moved extremely quickly during the COVID-19. Things that took 3 months are taking days to initiate. Tools mentioned: https://miro.com/ https://airtable.com/ Restaurant in LA: https://www.yelp.com/biz/sweet-rice-gardena Ling Kung on LinkedIn: https://www.linkedin.com/in/ling-kung/ ADAPTOVATE is a global consulting firm specialising in Agile methodology and New Ways of Working. Contact... LinkedIn: www.adaptovate.com/company/adaptovate/ Twitter: @adaptovate Facebook: @adaptovate Website: www.adaptovate.com