EP24: Leadership Is the Lid: Why Proactive Leaders Build Clinics That Last
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Your clinic will never outgrow your leadership. In this episode, I break down why leadership is the lid on every organization and how being reactive keeps most clinics stuck in the cycle of putting out fires. We’ll talk about the difference between chasing the quick dopamine hit of new patients versus building proactive systems like a New Patient Manager, tracking your Black Hole, sending monthly newsletters, and creating signature events that actually compound long-term growth.
I’ll also share why endurance races and our Adventure Summit have shaped my leadership philosophy—because the discipline and consistency it takes to finish 100 miles or hike rim-to-rim-to-rim is the same discipline it takes to lead a team and grow a clinic.
If you’ve ever felt overwhelmed by the “non-sexy” work of retention and consistency, this episode will show you why those exact habits are what separate clinics that stall from clinics that thrive.
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25 episodes