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How ATRI’s Participant Support Center is Transforming Alzheimer’s Communication with Belinda J. Gonzalez and Dr. Mindy Aisen
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As more people gain access to Alzheimer’s diagnoses and more people want to learn about Alzheimer’s risk and prevention, ATRI is looking for creative ways to engage with the broader public. In this episode, Dr. Mindy Aisen and Belinda J. Gonzalez join the podcast to discuss one of those initiatives — the ATRI Participant Support Center. Belinda and Dr. Mindy explain how this new call center team is making it easier for both participants and the general public to get their questions answered, and they share some examples of how these conversations are impacting ATRI’s approach to research and patient communication.
Episode Recap:
- In this episode, we’re talking with Dr. Mindy Aisen and Belinda J. Gonzalez (0:41)
- What is the Participant Support Center, and why did you decide to create it? (2:09)
- What kinds of questions are you answering most often at the call center? (7:42)
- What makes a good support person for the call center? (13:59)
- How have your past experiences prepared you for this role? (17:36)
- What do you wish potential participants knew about the research process? (26:23)
- What are your hopes for the future of ATRI and Alzheimer’s research? (31:46)
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