Agentic Automation is here — and it’s about to reshape every operating model on the planet.
In Episode 6 of The Agentic Exec, Ian and George sit down with Daniel Del Moro, Director of AI Automation & Innovation at UiPath, to unpack one of the most misunderstood — and most consequential — shifts in modern enterprise technology: the rise of autonomic, agentic automation.
If RPA removed the repetitive work…
Agentic automation removes the cognitive bottlenecks.
This conversation gets into the real mechanics behind that transformation:
how agents think, how they’re controlled, how they coordinate with humans and robots, and how orchestration layers become the new “central nervous system” of the enterprise.
In this episode we dig into:
🔥 What agentic automation actually is
Not hype. Not “ChatGPT with arms.”
A structured, governed system where digital agents perform reasoning, decision-making and investigative work — with guardrails.
🔥 How agents, humans and RPA work together
The “synthetic workforce” model:
Robots → Agents → Human Approval → Robots → Outcome
All orchestrated like a BPMN flow across legacy + cloud systems.
🔥 Why most companies confuse GenAI with real automation
Generative AI = brain
Agentic automation = brain + tools + governance + instructions
One gives you answers.
The other gives you outcomes.
🔥 The orchestration layer: the missing link
Businesses are running dozens of unconnected pilots, POCs and shadow experiments.
Without orchestration, they’re unscalable, ungoverned and risky.
With orchestration, they become an enterprise-wide value engine.
🔥 How to prioritise use cases
Why “100 cool ideas” must collapse into:
• end-to-end journeys
• brownfield augmentation
• measurable ROI
• automation + agentic blending
🔥 The new operating model
Subject matter experts designing agents.
Security teams governing risk.
AI teams validating models.
Automation teams stitching the whole thing together.
And a strategic layer above them, shaping how the business works in the future.
🔥 Where this all goes over the next 3–5 years
• Decision cycles compress from days → minutes
• Orchestration becomes the enterprise hub
• Every core process blends humans + robots + agents
• New revenue models emerge
• Entire categories of “work” disappear or evolve
And the big question Daniel answers:
What does a business become when every process is automated or agent-enhanced?
This is one of the clearest explanations of agentic automation you’ll find anywhere — and essential viewing for CEOs, boards, investors, COOs and transformation leaders.
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